/* Customer support page */

.hero.support-hero {
    min-height: 45vh;
    padding-top: 140px !important;
    align-items: center;
}

.support-notice {
    max-width: 900px;
    margin: -2rem auto 2rem;
    padding: 0 2rem;
    position: relative;
    z-index: 2;
}

.support-notice-inner {
    background: rgba(255, 255, 255, 0.97);
    border: 1px solid #fbcfe8;
    border-radius: 20px;
    padding: 1.75rem 2rem;
    box-shadow: var(--shadow-light);
    text-align: center;
}

.support-notice-inner p {
    color: var(--text-light);
    line-height: 1.7;
    margin: 0;
    font-family: var(--font-sans);
}

.support-container {
    max-width: 1100px;
    margin: 0 auto 5rem;
    padding: 0 2rem 2rem;
}

.support-categories {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
    gap: 1.25rem;
    margin-bottom: 2.5rem;
}

.support-cat-card {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    text-align: left;
    background: white;
    border: 2px solid #fce7f3;
    border-radius: 16px;
    padding: 1.5rem;
    cursor: pointer;
    transition: all 0.25s ease;
    font-family: var(--font-sans);
}

.support-cat-card:hover,
.support-cat-card.active {
    border-color: var(--primary-pink);
    box-shadow: var(--shadow-soft);
    transform: translateY(-3px);
}

.support-cat-card.active {
    background: linear-gradient(135deg, #fff5f9, #ffffff);
}

.support-cat-icon {
    font-size: 1.75rem;
    margin-bottom: 0.5rem;
}

.support-cat-label {
    font-weight: 700;
    color: var(--dark-pink);
    font-size: 1.05rem;
    margin-bottom: 0.35rem;
}

.support-cat-desc {
    font-size: 0.88rem;
    color: var(--text-light);
    line-height: 1.5;
}

.support-form-panel {
    background: white;
    padding: 2.5rem;
    border-radius: 20px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.05);
    border: 1px solid #fce7f3;
}

.support-form-panel h3 {
    font-family: var(--font-display);
    color: var(--dark-pink);
    margin: 0 0 0.5rem;
    font-size: 1.5rem;
}

.support-form-hint {
    color: var(--text-light);
    font-size: 0.9rem;
    margin-bottom: 1.75rem;
    font-family: var(--font-sans);
}

.support-input {
    width: 100%;
    padding: 1rem;
    border: 1px solid #e5e7eb;
    border-radius: 12px;
    background: #f9fafb;
    font-family: var(--font-sans);
    font-size: 1rem;
    box-sizing: border-box;
}

.support-input:focus {
    outline: none;
    border-color: var(--primary-pink);
    box-shadow: 0 0 0 3px rgba(255, 105, 180, 0.15);
}

.support-detail-q {
    padding-bottom: 1rem;
    margin-bottom: 1rem;
    border-bottom: 1px dashed #f3d0e3;
}

.support-detail-q label .req {
    color: var(--dark-pink);
}

#support-detailed-fields {
    margin: 2rem 0;
    padding-top: 1.5rem;
    border-top: 2px solid #fce7f3;
}

.support-upload-block {
    margin: 1.5rem 0;
    padding: 1.25rem;
    background: #fff5f9;
    border-radius: 12px;
    border: 1px dashed #fbcfe8;
}

.support-upload-block label {
    font-weight: 600;
    color: var(--text-dark);
    display: block;
    margin-bottom: 0.5rem;
}

.support-upload-hint {
    font-size: 0.85rem;
    color: var(--text-light);
    margin-top: 0.5rem;
}

.support-submit-btn {
    width: 100%;
    padding: 1rem;
    margin-top: 1rem;
    background: var(--gradient-primary);
    color: white;
    border: none;
    border-radius: 50px;
    font-size: 1.1rem;
    font-weight: 700;
    cursor: pointer;
    font-family: var(--font-sans);
}

.support-submit-btn:disabled {
    opacity: 0.7;
    cursor: not-allowed;
}

#support-status.success { color: #059669; text-align: center; margin-top: 1rem; font-family: var(--font-sans); }
#support-status.error { color: #dc2626; text-align: center; margin-top: 1rem; font-family: var(--font-sans); }

@media (max-width: 600px) {
    .support-form-panel { padding: 1.5rem; }
    .support-categories { grid-template-columns: 1fr; }
}